Shipping policy

Shipping Policy

Last Updated: July 2026

Welcome to Samexa.Store. We are committed to delivering your orders quickly and safely across India.

Shipping Locations

We currently ship to all serviceable locations across India.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

  • Estimated delivery time: 3–5 business days from the date of dispatch.
  • Delivery times may vary depending on your location and courier availability.

Shipping Charges

  • We offer shipping charges as displayed at checkout. Any applicable shipping fee will be shown before you complete your order.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across most locations in India. COD availability depends on your delivery PIN code.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (where available) so you can track your shipment.

Delivery Delays

While we aim to deliver every order on time, delays may occasionally occur due to weather conditions, courier issues, festivals, or other unforeseen circumstances. We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery (or the expected delivery date), and we will do our best to resolve the issue promptly.

Returns

We offer a 5-day return policy. If you wish to return an eligible item, please contact us within 5 days of receiving your order. Returned items must be unused, in their original packaging, and meet our return eligibility requirements.

Contact Us

you have any questions about shipping or your order, please contact us through the contact information available on Samexa.Store